- Perfil
- Ofertas (7)
OSI OUTSOURCING SERVICES INTERNATIONAL
Due to the achievement of the operations, In August 2011, the company needed to relocate to a suitable location, moving to the AVANTE building, the best area of El Salvador, close to the US Embassy.
Every day we continue to write our history, which is why we strive for success as a company and as a family.
We have built a business by providing high-quality service with highly skilled individuals driven to help you grow your company. We are taking this 12th anniversary to renew our commitment to being a unique nearshore staffing solution. Since OSI’s inception in El Salvador, we have focused on the benefit created for our employees through the success and growth of our clients. We grow because you grow, OSI’s clients are smart business people who are investing in developing their business by leveraging the great benefits of nearshoring.
información
Quiénes somos
Outsourcing Services International (OSI) is a nearshore BPO provider of customer contact services, including operational and administrative staffing services. We excel at recruiting dedicated staffing resources that provide quality services at significant cost savings.
Misión
We enable to growth of our client's business by providing unique service solutions through a passionate team of professionals that are oriented to deliver exceptional results.
Visión
Provide superior quality outsourcing services to our global clients base that inspires business to grow with us.
Valores
- Quality
- Innovation and Excellence
- Integrity
- Unity
Prestaciones
*Bonus According to El Salvador’s Laws (Christmas Bonus).
*Vacation’s payment according to El Salvador’s laws.
*Life and Medical Insurance
*Performance: Entitle after 90 days as an employee and payable every July and January
contactos
- https://osinearshore.com/
- jobs@osinearshore.com
- Ruta 44/ Ruta 34
Dirección:
Edificio Avante 4-02 Urbanización Madreselva 3, C. Llama del Bosque.
Horarios:
8:00am a 6:00pm
Ofertas de Trabajo, Oportunidades de Empleo
(7)
Junior Accounts Payable Clerk
- Expira 28/05/2025
- El Salvador
Important: This is a bilingual position (ENG - SPA) GENERAL DESCRIPTION OF POSITION An Accounts Payable Clerk ensures all payments are recorded correctly and completed in a timely manner. They follow
Graphic Designer
- Expira 25/05/2025
- La Libertad, El Salvador
GENERAL DESCRIPTION OF POSITION We are seeking a Graphic Designer to join our team. You will be designing a wide variety of things across digital and offline media. Also, he will be responsible to cre
JUNIOR MICROSOFT REMEDIATION ENGINEER
- Expira 21/05/2025
- La Libertad, El Salvador
GENERAL DESCRIPTION OF POSITION We're seeking a motivated Junior Security & Vulnerability Engineer to join our team and contribute to the ongoing security enhancement of our IT infrastructure. In this
VoIP SUPPORT L1
- Expira 21/05/2025
- La Libertad, El Salvador
Amazing benefits we've got for you: Life and Medical Insurance* Office Schedules (weekends off)* Competitive salaries Benefits by law Hiring Bonus* Restrictions Apply* GENERAL DESCRIPTION OF POSITION
FINANCE MANAGER
- Expira 21/05/2025
- La Libertad, El Salvador
One of our clients is looking for the right hand of our finance director. The Finance Manager is primarily responsible for the general administrative and full cycle accounting functions including prep
Technical Support – Entry Level (French Speaker)
- Expira 10/05/2025
- La Libertad, El Salvador
GENERAL DESCRIPTION OF POSITION We are seeking a dynamic and proactive and customer-focused French-Speaking Tech Support Representative. In this role, you’ll be the first line of defense, quickly identifying and addressing system alerts to maintain optimal performance and client satisfaction. If you have a passion for troubleshooting and a commitment to delivering top-notch service, this is the perfect opportunity for you to grow and make an impact. The ideal candidate thrives in a fast-paced environment, loves solving problems, and is dedicated to ensuring our clients' trust and loyalty. ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide technical support and issue resolution via phone, email, and tickets. • Troubleshoot and resolve basic technical issues, ensuring customer satisfaction. • Escalate priority-level tickets accordingly for a timely resolution. • Assist customers with VoIP solutions and general inquiries. • Follow response times and service levels according to the client’s SLA. REQUIREMENTS • Fluent in French (C1 or higher) and intermediate to advanced English. • Customer service experience (technical support experience is a plus but not required). • Basic understanding of IT concepts, troubleshooting, and customer support processes. • Strong problem-solving skills and ability to adapt to new technologies. • Ability to work in a fast-paced, team-oriented environment. QUALIFICATIONS • Detailed-oriented • Solid problem-solving skills • Outstanding customer service and technical support skills • Capable of performing in a fast-paced, collaborative team environment. ???????• Team-oriented, self-starter, able to operate with minimal supervision....
Tier 1 Technical Support
- Expira 10/05/2025
- La Libertad, El Salvador
GENERAL DESCRIPTION OF POSITION We are seeking a dynamic and proactive Tier 1 Support to join our team. In this role, you’ll be the first line of defense, quickly identifying and addressing system alerts to maintain optimal performance and client satisfaction. If you have a passion for troubleshooting and a commitment to delivering top-notch service, this is the perfect opportunity for you to grow and make an impact. The ideal candidate thrives in a fast-paced environment, loves solving problems, and is dedicated to ensuring our clients' trust and loyalty. ESSENTIAL DUTIES AND RESPONSIBILITIES • Providing daily support and technical issue resolution primarily via phone, email and tickets. • Troubleshoot phone provisioning issues. • Address and escalate all priority-level tickets accordingly. • Assist customers in VoIP solutions. • Troubleshoot real-time VoIP software issues. • Handle tickets based on response times according to our client’s SLA. REQUIREMENTS • Completed or in progress bachelor’s degree in computer science, Telecommunications Engineering, or a related field (or working towards), or an equivalent combination of education and work experience. • Advanced English proficiency. • At least 1-2 years of work experience in Tech Support roles. • Desirable knowledge of basic networking skills such as switching, routing, IP addressing, etc. • Knowledge of telephony or voice-related services (Desired). • Desirable understanding of Networking in a TCP/IP and SIP environment. QUALIFICATIONS • Detailed-oriented • Solid problem-solving skills • Outstanding customer service and technical support skills • Capable of performing in a fast-paced, collaborative team environment. • Team-oriented, self-starter, able to operate with minimal supervision. • Open to work in At-Office setting....
