Detalle de la Oferta

Descripción de la Oferta

GENERAL DESCRIPTION OF POSITION

Light Edge Solutions We are seeking a highly motivated and detail-oriented Junior SOC & Patching Engineer to join our growing security and operations team. This role is ideal for an individual with 1-2 years of experience in IT security, systems administration, or patching management who is eager to grow their expertise in a dynamic environment. The candidate will perform OS level patching to resolve vulnerabilities, along with troubleshooting, and solving security problems on a 24x7 basis.


ESSENTIAL DUTIES AND RESPONSIBILITIES

Monitor and perform patching on internal and customer environments, following detailed instructions and processes as needed.

Respond to customer requests and coordinate with colleagues on tasks

Monitor and respond to AV and SIEM alerts as needed.

Applying OS level patches for internal and customer environments using IBM BigFix.

Create and maintain vulnerability and patch reports internally and for customers

Collaborate with client technical teams for issue resolution and mitigation. Help remediate security issues by interfacing with internal/external customer teams and other tool vendors.

Perform log analysis, and communicate clearly regarding the results of log analysis, use of IDS, IPS, and/or other signature technology.

Manage and maintain the log management and threat analysis solution.

Plan, schedule, and execute patching deployments for servers, workstations, and network devices.

Monitor patch deployment status and troubleshoot failed installations.

Ensure compliance with patching policies and security baselines.

Document patching procedures and configuration changes.


REQUIREMENTS

Associate degrees or studies in Computer Science, Information Technology, Cybersecurity, or a related field; or equivalent practical experience and certifications.

1-2 years of professional experience in IT support, systems administration, network administration, or a security-focused role.

Patch management tools such as Bigfix, Kaseya, Intune as well as general OS troubleshooting

Experience with Antivirus products, SIEM tools and alert investigations.

Basic understanding of patch management principles and tools (e.g., WSUS, SCCM, Intune, or similar).

Exposure to security monitoring tools (e.g., SIEM/log management platforms).

Excellent written and verbal English communication skills are mandatory for effective collaboration with US-based clients and teams.

Knowledge of one or more of the following areas: Windows, Unix, Firewalls, Intrusion Detection, Threat Detection Analysis, or Information Risk Management

Technical ability in being able to read data from specifications that will help with the identification of potentially affected technical teams. Engage with vendor technical support as needed.


QUALIFICATIONS

Strong deductive reasoning, critical thinking, problem solving, and prioritization skills.

Customer service including the resolution of customer escalations, incident handling, and response

Experience in a fast paced, high stress, support environment

Professional demeanor with outstanding work ethic

Ability to follow detailed processes and procedures

Demonstrated ability to be reliable and flexible

Excellent written and verbal communication and organizational skills

Strong team player that collaborates well with others to solve problems and actively incorporates input from various sources