- Perfil
- Ofertas (15)
RIA
Ria es una de las más grandes empresas mundiales de transferencia de dinero. Desde el año 1987, hemos procurado proporcionar una alternativa económica, segura y rápida para que nuestros clientes envíen dinero a sus familiares y seres queridos en todo el mundo.
En la actualidad Ria presta servicio en más de 130 países, y se ha convertido en el líder mundial en remesas y es una marca reconocida tanto por su calidad como por su servicio.
A medida que nuestra extensa red de agentes y corresponsales siga creciendo, permanecemos firmes en nuestro compromiso con nuestros clientes y seguiremos formando parte de las comunidades donde viven. Gracias por confiar en Ria para llevar tu dinero a donde más cuenta. Es un privilegio servirte.
*El servicio rápido y fiable ha convertido a Ria en el sinónimo de confianza.
*134 países en todo el mundo
*204,000 agentes alrededor del mundo
Multimedia
información
Misión
Ser la empresa de transferencia de dinero más progresiva del mundo, ofreciendo un servicio excelente, confiable y competitivo.
Valores
• Integridad
• Equidad
• Honestidad
Prestaciones
• Seguro de Vida y Médico
• Cooperativa de empleados
• Apoyo a estudios universitarios
• Transporte nocturno
• Clases de inglés
• Crecimiento Profesional
contactos
- http://www.riafinancial.com
- reclutamiento@riafinancial.com
- (503) 25072222
- 42B, 42C, 101B, 79
Dirección:
Boulevard Vijosa Calle L3 #18 Edificio Ria (Ex edificio Bayer), Zona Industrial Merliot, Antiguo Cuscatlan, La Libertad
redes sociales
Ofertas de Trabajo, Oportunidades de Empleo
(15)
Bank Reconciliation Assistant (No experience Required)
- Expira 22/10/2025
- La Libertad, El Salvador
Responsibilities: • Reconcile bank accounts daily • Follow up on all unresolved issues daily until resolved • Post Journal entries for month end close Requisitions • Intermediate-Advanced English leve
Auxiliar administrativo bilingue
- Expira 09/11/2025
- La Libertad, El Salvador
We are looking for an Agent onboarding assistant; it will serve as a liaison between our corporate office and our field Sales Representatives to implement our prospective Agent applications. In additi
Customer Service Representative
- Expira 29/10/2025
- La Libertad, El Salvador
Responsibilities: • Assist customers over the phone, helping them review and analyze transactions blocked by the system. Requirements • Advanced English level • High school diploma • Availability to w
Customer Service Representative French/English teconectamos
- Expira 15/10/2025
- La Libertad, El Salvador
In this role you would provide information to our customers about their transactions and resolve any queries they have. Main responsibilities will include: - Responding via telephone and email to ques
Transaction Review Associate (Customer Service) TECONECTAMOS
- Expira 15/10/2025
- El Salvador
Responsibilities Assist with inbound and outbound calls Validate purpose and legitimacy of any transactions that appear unusual or high risk based on the customer's and receiver’s activity Process tra
Teleria Specialist (Customer Service) TECONECTAMOS
- Expira 15/10/2025
- San Salvador, El Salvador
Description Our enthusiastic Customer Services team are the first point of contact to our customers when they need support with their transactions. The team provides information about transaction status, updates about progress and resolves general customer inquires ABOUT THE POSITION We are looking for an enthusiastic Customer Services Representative to join our friendly team at El Salvador in Ria Headquarters. In this role, you will provide information to our customers about their transactions and resolve general queries they may have. RESPONSIBILITIES Assisting agents or final customers (senders or beneficiaries of money transfers) via telephone and email to resolve their questions and complaints; Reviewing and correcting data of incorrectly processed transactions; Maintaining constant communication with the correspondent (paying agent in the country of sending destination) via telephone or email so as to resolve customer complaints; Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions. REQUIREMENTS We will require you to have a minimum education of completed high school or college. Intermediate English Level Strong customer orientation skills; Attention to detail; Good teamworking approach Ability to work flexible schedules. PERKS AND BENEFITS Life insurance Partial Medical insurance Tuition Assistance Employee Stock Purchase Plan Growth Opportunities...
Customer Care Supervisor TECONECTAMOS
- Expira 15/10/2025
- La Libertad, El Salvador
ABOUT THIS ROLE We are seeking a dynamic Call Center Supervisor to lead and organize the daily operations of our call center. This role is essential to ensuring high performance, team development, and exceptional customer service through strategic planning and hands-on leadership. ROLES & RESPONSIBILITIES • Manage and direct the daily activities of call center operators. • Supervise, plan, and coordinate call center functions, campaigns, and training sessions. • Develop and implement work plans to improve performance and establish measurable goals. • Conduct call monitoring, coaching, training, and performance reviews. • Ensure compliance with company policies and operational procedures, including disciplinary actions when necessary. • Resolve customer complaints and support operators in handling inquiries effectively. • Provide ongoing support and training to ensure team members apply best practices. • Perform periodic and annual performance evaluations. • Monitor KPIs and provide coaching based on performance metrics. REQUIREMENTS • Bachelor’s degree or equivalent experience, minimum 3 years in call center operations is preferred. • Proven experience in team management and performance tracking. • Excellent communication and problem-solving skills. • Bilingual proficiency in Spanish and English. • Strong planning and prioritization abilities. • Intermediate proficiency in Microsoft Office Suite (Outlook, Excel, Word). • Basic understanding of KPIs and coaching techniques....
Call Center Agent Day shift TECONECTAMOS
- Expira 15/10/2025
- San Salvador, El Salvador
Description We are currently looking for Call Center Agents for our Customer Service Representatives, only inbound calls in Customer Service, no B2B! Requirements English Level (Advanced). Call Center previous experience is a plus. Benefits We offer: 40 hours per week Rotative schedules from 7 am to 5 pm, 8 am to 6 pm 40 hours a week, 2 days off. Paid training (from 12 pm to 9 pm) Base Salary + performance bonus up to 900$ Life insurance 100% covered 50/50 Health insurance (optional) 50/50 Half scholarships (option) Annual salary appraisal Internal savings and credits association Christmas bonus above the law Opportunities for growth within the company Apply with us and be part of this great team!...
Call Center Agent Afternoon Shift TECONECTAMOS
- Expira 15/10/2025
- San Salvador, El Salvador
Description We are currently looking for Call Center Agents for our Customer Service Representatives, only inbound calls in Customer Service, no B2B! Requirements English Level (Advanced). Call Center previous experience is a plus. Benefits We offer: 40 hours per week Rotative schedules from 3pm to 12 am 40 hours a week, 2 days off (Friday/Saturday or Sunday/Monday) Paid training (from 12 pm to 9 pm) Base Salary (650$) + performance bonus + night shift bonus Life insurance 100% covered 50/50 Health insurance (optional) 50/50 Half scholarships (option) Annual salary appraisal Internal savings and credits association Christmas bonus above the law Night shift transportation (depending on coverage) Opportunities for growth within the company Apply with us and be part of this great team!...
Tech Support Agent TECONECTAMOS
- Expira 15/10/2025
- San Salvador, El Salvador
If you have experience as a technical support agent we have open positions for you! If you have: -At least 1year of experience as a technical support agent. -Experience with troubleshooting issues related to OS, hardware and software. -Experience with Windows Server and its troubleshooting. -Microsoft Office advanced. -Experience with chat, email and phone technical support. -Schedule Flexibility. -Advanced English Level. We offer: -Base salary + performance bonus+ night shift bonus. -Health and life insurance. -Other extra benefits....
Check Cashing Collections Specialist TECONECTAMOS
- Expira 15/10/2025
- El Salvador
ABOUT THIS ROLE The Check Cashing Collection Specialist is responsible for billing/collecting on returned items for checks processed by RIA Stores, and other collections duties as assigned. The Check Cashing Collection Specialist is responsible for billing/collecting on returned items for checks processed by RIA Stores, and other collections duties as assigned. The Collections Specialist must follow up on checks assigned to them, with the objective of collecting as much as possible and subsequently updating notes/payments in the system. This will require reaching out to the Customer or Check Issuer directly and attempting to secure a payment for the dishonored instrument received by RIA. Roles & Responsibilities Handle incoming calls, respond to inquiries, and issue payment receipts. Perform accurate data entry and maintain updated records. Meet billing and call quality targets. Advise customers on payment options and negotiate recoveries. Resolve disputes and ensure proper follow-up. Demonstrate empathy, persistence, and professionalism in all interactions. POSITION REQUIREMENTS English level 75% Must be detail oriented, with the ability to work independently Knowledge of Excel and Microsoft Office Collections or Accounts Receivable experience is a plus...
Back Office - Agent Onboarding Representative - TECONECTAMOS
- Expira 15/10/2025
- La Libertad, El Salvador
Agent onboarding Analyst will serve as a liaison between corporate office and field Sales Representatives to implement our prospective Agent applications. In addition, the ideal candidate will have strong analytical, prioritizing, interpersonal, and problem-solving skills while upholding accuracy in all processed information while adhering to deadlines. ROLES & RESPONSIBILITIES Review and analyze the accuracy information of new applications submitted by sales force Process and upload new applications in the system Update existing agents' information Process Change of owner’s applications Update phone, fax and e-mail address of existing agents Update bank accounts Coordinate the Bank account request for new agents to Finance Operations REQUIREMENTS High school graduate and or some college preferred Excellent English and Spanish language skills Critical thinking using logic and reasoning to identify information incorrect and provide alternative solutions to move the application to the activation queue Uses different techniques to identify possible solutions and plans next steps. Analytical thinking to analyzing information and using logic to address work-related issues and problems Schedule: 9:30AM-7:30PM...
Customer Service Agent noon shift
- Expira 30/10/2025
- La Libertad, El Salvador
Our international team is growing and we are looking for Call Center Agents for our Customer Service Team! If you have availability on your afternoons, and you want to start a career on the Customer Service Agent, we have new opportunities. Requirements: -Advanced English Level -Availability for the schedules. 40 hours a week, 2 days off. Schedules form 3:00 pm to 12:00 am. Base Salary 650$ + performance bonus + night shift hours payment Life insurance 100% covered 50/50 Health insurance (optional) 50/50 Half scholarships (option) Annual salary appraisal Internal savings and credits association Christmas bonus above the law Night shift transportation (depending on coverage) Opportunities for growth within the company Apply with us and be part of this great team!...
Call Center Agents Day and Noon shift
- Expira 17/10/2025
- La Libertad, El Salvador
We are looking for a motivated and customer-focused Customer Service Agent to join our epay Team at RIA El Salvador! In this role, you will be responsible for providing exceptional customer service to our clients, handling inquiries, resolving issues, and ensuring customer satisfaction. You will be the first point of contact for customers, representing our company and brand. Requirements A positive and friendly attitude towards customers Fluency in English is required Benefits We are currently looking for Customer Service Representatives for with the following requirements: English Level (Advanced).1 Call Center previous experience is a plus. We offer: Sundays and one day off during the week; and special Saturdays until 4:00 pm. Base Salary $650 + performance bonus. Up to $900 monthly. Life insurance 100% covered 50/50 Health insurance (optional) 50/50 Half scholarships (option) Annual salary appraisal Internal savings and credits association Christmas bonus above the law Opportunities for growth within the company Apply with us!...
Tech Support Agent TECONECTAMOS
- Expira 15/10/2025
- San Salvador, El Salvador
If you have experience as a technical support agent we have open positions for you! If you have: -At least 1year of experience as a technical support agent. -Experience with troubleshooting issues related to OS, hardware and software. -Experience with Windows Server and its troubleshooting. -Microsoft Office advanced. -Experience with chat, email and phone technical support. -Schedule Flexibility. -Advanced English Level. We offer: -Base salary + performance bonus+ night shift bonus. -Health and life insurance. -Other extra benefits....
