Descripción de la Oferta

Responsible for the coordination, maintenance and collection of customer delinquent accounts utilizing telephone, written communication and if necessary customer visits.

GENERAL RESPONSIBILITIES: Performs research and provides recommendations and implements corrective actions toward final customer resolution. Ensures assigned account invoices are not delinquent past company credit terms and are within the scope and responsibility of the department. Summarizes and provides analysis reporting related to delinquent accounts for management review and action. Reports to Credit and Collection Manager
EDUCATION: Completed High school diploma, with related course work after high school in Business Administration, Accounting, Finance or related.
EXPERIENCE: 3 - 5 years commercial credit and collections experience including the ability to analyze credit reports and financial statements.

TECHNICAL PROFICIENCY: Proficient in the use of Microsoft Office Excel, Word and Outlook

COMPETENCIES: Ability to communicate effective verbally and in writing. Ability to establish and maintain effective working relationships. Ability to demonstrate effective customer service skills. Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting assigned deadlines. Ability to perform accurately in a detail-oriented environment. Ability to function effectively with or as part of a team. Creative, flexible, self-motivated and goal oriented individual; Ability to multi-task and meet deadlines in a fast paced and changing environment; Ability to work in a collaborative environment; Strong verbal and written communications abilities. Strong problem-solving skills.

OTHER: Bilingual required.

Experiencia Requerida

Educación Superior

Educación Secundaria

Lenguajes