Descripción de la Oferta

GENERAL DESCRIPTION
We are seeking a detail-oriented and proactive Sales Development Support Specialist to join our sales team. The Sales Development Support Specialist will play a key role in providing administrative and operational support to the sales development function. The ideal candidate will be organized, possess strong communication skills, and be capable of managing various tasks to ensure the success of the sales development team.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Contact new and existing customers.
Identify prospective customers.

Administrative Support:
Assist in the day-to-day administrative tasks for the sales development team.
Manage calendars, schedule appointments, and coordinate meetings. (set appointments for the manager, or
gather enough details for Jill to create and send a budgetary quote)

Database Management:
Maintain and update customer relationship management (CRM) systems with accurate and current information. (Send follow-up emails Maintain contact lists and follow up with customers to continue relationships. Reach out to clients after installation and at regular intervals to ensure satisfaction (phone & email, surveys, etc.))
Assist in lead and account research to ensure data accuracy.

Lead Qualification:
Initially working with warm and cold lists of businesses provided by the company, over time able to generate and work own lists.
During training, the Sales Developer would work with the Manager to create and send quotes. Once comfortable with the products and services, quotes will be sent by the Sales Developer with the manager’s approval.

Communication:
Reach out to potential IParigon partners (such as small IT companies that do not provide VoIP services)
Assist in drafting and sending follow-up emails or communication to leads.

Reporting and Analysis:
Generate regular reports on lead generation and qualification activities.
Analyze data to identify trends and opportunities for process improvement.
Identify areas for process improvement and work collaboratively with the team to implement changes.
Provide feedback on existing processes to enhance efficiency.

REQUIREMENTS
Proficiency in English is mandatory (85%), both written and oral.
Studies in Business, Marketing, or a related field.
Proficiency in Microsoft Office Suite and CRM software.
Previous experience in a sales support or administrative role is a plus.
Strong familiarity with objection handling, lead generation, and successful SDR sales techniques.
Strong coordination and collaboration skills with sales leadership based in the US.
A solid social presence for networking and relationship-building.

QUALIFICATIONS
Drive and Accountability: A demonstrated drive to achieve and exceed goals, and the ability to hold oneself accountable.
Communication Skills: Engaging phone presence, strong listening skills, ability to overcome prospect objections, and effective written communication.
Curiosity and Learning: A strong desire to learn in a sales career, embracing coaching, feedback, and learning opportunities.
Adaptability: Capability to adapt to changing internal and external environments and evolving strategies. Flexibility and adaptability to work in a fast-paced and rapidly evolving environment
Organization: Strong organizational skills, time management, and the ability to work independently in a fast-paced startup environment.
Effective Communication: Clearly articulate unique value propositions and differentiators through cold calls, personalized emails, and LinkedIn prospecting.

Experiencia Requerida

Educación Superior

Educación Secundaria

Lenguajes