TELEPERFORMANCE

Misión

Through relentless innovation, our mission is to extend our leadership by setting the highest standards in how we serve and support our employees, our clients and their customers, our shareholders and the communities where we live. And in so doing, lead the transformation of the contact center industry from a commoditized necessity to one of great strategic value for our clients.

Valores

Teleperformance El Salvador commits to meet and exceed its client expectations by providing contact center solutions by delivering superior performance in customer management, while strictly respecting highly ethical and socially responsible values.

Integrity: Transparency, within Teleperformance and between Teleperformanceand our clients, is the main pillar, nurturing long-term relationships based onmutual confidence.

Respect: Humility and open-minds are the drivers of progress.

Professionalism: Consistency of the business process and the implementationof “global best practices” deliver the highest levels of quality of service.

Innovation: Curiosity, information sharing, technology leadershipand investment in the future create a virtuous circle, generating “Teleperformance’scompetitive advantage.”

Commitment: Teleperformance’s management motto is: “Say what youcan achieve, and achieve more than what you said.”

"We succeed through our clients' success"