Detalle de la Oferta

Descripción de la Oferta

Tech Americas is hiring a skilled IT NOC & Helpdesk Specialist to support our internal infrastructure and ensure top-tier technical support. This is a mid-to-senior-level role ideal for someone with strong networking and troubleshooting skills.

Key Responsibilities:
-Monitor network performance using NOC tools.
-Provide on-site support for hardware, software & connectivity issues.
-Troubleshoot LAN/WAN, Wi-Fi, VPN, and server incidents.
-Manage IT tickets and ensure timely resolutions.
-Deploy and maintain workstations, printers, and other equipment.
-Administer Active Directory (users, groups, permissions).
-Document procedures and mentor junior team members.
-Support system upgrades and IT projects.

Requirements:
-2+ years in IT support or network operations.
-Deep knowledge of TCP/IP, DNS, DHCP, VLANs, VPN.
-Proficient in Windows OS, MS365, and remote support tools.
-Strong AD management and ticketing systems experience.
-Excellent communication and documentation skills.
- Advanced English Level.


Our Benefits:
- Law Benefits
- Excellent Salary
- Growth opportunities
- Flexible, engaging, and diverse workplace
- Personal development

Ready to join a high-performing tech team? Apply now!