Área de la Empresa | Bancos | Financieras |
Cargo Solicitado | Agente de Servicio |
Puestos Vacantes | 1 |
Tipo de Contratación | Tiempo completo |
Nivel de Experiencia | De uno a tres años |
Salario máximo (USD) | |
Salario minimo (USD) | |
Vehículo | Indiferente |
País | El Salvador |
Departamento | cualquier departamento |
Responsibilities
Assist with inbound and outbound calls
Validate purpose and legitimacy of any transactions that appear unusual or high risk based on the customer's and receiver’s activity
Process transactions that have met Ria policies, state and federal regulations
Escalating general reports of trends of possible consumer fraud and suspicious activity
Looking for constant development as well as continuous self-improvement
Advance Ability to detect and report suspicious transactions
Approach with open communication, excellence in service, integrity, and accountability
Perform back office and other duties as assigned or requested
Assessing risk when approving transactions with red flags
Requirements
Advanced English level
High school graduated, college degree is a plus
Knowledge and experience in Microsoft Office preferred
1-2 years of experience in customer service or call center environment is preferred
Benefits
Life insurance
Partial Medical insurance
Tuition Assistance
Employee Stock Purchase Plan
Growth Opportunities
Agente de Servicio (Opcional) |
Completa Requerido |
Inglés (Opcional) |
Avanzado |
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