Descripción de la Oferta

Main Responsibilities:
Provide an excellent technical support to customers and effectively guide them to solve problems and meet the needs of information on services.
Ensure that client requests are properly prioritized to prevent high impact to customer operations.
Raise the flag about possible outages or widespread issues that can affect several clients.
Maintain clear and complete documentation of all customer interactions and troubleshooting actions performed when aiming for resolution.

Skills:
Teamwork
Analytical skills
Results Oriented
Emotional Intelligence
Customer Oriented
Responsibility
Multitasking abilities
Exceptional communication skills in both written and oral expression
Patient and willing to do extensive troubleshooting

Experiencia Requerida

Educación Secundaria

Lenguajes