Detalle de la Oferta

Descripción de la Oferta

Amazing benefits we've got for you:
Career Path
Life and Medical Insurance
Office Schedules (weekends off)
Competitive salaries
Benefits by law
Hiring Bonus
Restrictions Apply*

REQUIREMENTS

Studies related to accounting, finance, or another similar field.

Minimum of 1 year of experience as a Customer Service agent, Billing agent, Collections agent, or similar.

Proficient advanced English, spoken and written (85-95%)

Competency in MS Office, especially Excel.

Academic experience with spreadsheets and financial reports.

Ability to perform filing and record-keeping tasks.

Understanding of payments, accounting, and budgeting (Ideal)



QUALIFICATIONS

Excellent communication and interpersonal skills.

Good organizational and time management skills.

Ability to work independently and in a team.

Strong attention to detail.

Ability to prioritize.



ESSENTIAL DUTIES AND RESPONSIBILITIES

Receive incoming calls from customers or clients and provide exceptional service in a professional and courteous manner.

Listen attentively to customer inquiries and concerns related to billing, account balances, transactions, and reconciliations.

Respond to customer queries promptly, accurately, and effectively, ensuring customer satisfaction and resolving issues to the best of your ability.

Reconciling invoices with balance sheet reports and resolving any discrepancies.

Communicating with clients and other departments, resolving issues, and providing clarifications

Assist customers in understanding their transactions, including payments, charges, and adjustments, to ensure transparency and clarity.

Validate the accuracy of transactional data and rectify any errors or discrepancies as necessary.

Conduct account reconciliations to ensure that financial records are accurate and up to date.

Accurately preparing and maintaining accounting documents and records.

Creation of project deposit invoices and being present in Weekly Billing meetings

Preparing, issuing, and sending invoices.

Verifying with other departments that orders have been fulfilled.

Reviewing sales sheets to ensure the billing of all sales.

Experiencia Requerida

Educación Superior

Educación Secundaria

Lenguajes