Descripción de la Oferta

As part of our benefits, you will enjoy this:
Weekends off.
Hiring bonus.
Law benefits.
Restrictions Apply*

GENERAL DESCRIPTION OF POSITION
We are seeking a seasoned and enthusiastic IT Mentor to join our team and guide the next generation of IT professionals. As an IT Mentor, you will be responsible for providing mentorship and support to individuals pursuing careers in information technology. The successful candidate will leverage their extensive industry experience to assist mentees in skill development, career growth, and navigating the complexities of the IT landscape.

REQUIREMENTS
- Technical ability on par with an experienced Support Engineer

- Entry level CompTIA Certifications preferred.

Experience working with MSP companies (preferred)

Must Have Skills

- Strong English verbal and written communication skills in a professional environment

- Experience and understanding working with Windows computers, printers, scanners, and copiers in a network environment.

-Set up new computers and user accounts.

- Troubleshoot Groups, Teams, Sites, and Distribution Lists in MS365

- Troubleshoot shared resources, and delegate mailboxes in MS365.

QUALIFICATIONS
- Ability to correctly determine proper course of action by identifying appropriate resource,

- process or escalation needed for safe and efficient resolution to any client issue.

- Must be able to respond to a rapidly changing work environment positively and effectively.

- Ability to adapt and accept challenges in a fast paced, dynamic environment.

- Demonstrated written and verbal two-way communication skills.

- Strong commitment to providing quality service.

- Excellent people skills, organizational skills, general business skills, decision making and multi-tasking skills

Experiencia Requerida

Educación Superior

Educación Secundaria

Lenguajes