Descripción de la Oferta

SUMMARY: Responsible for performing a wide variety of functions involving documentation, billing support, among others related to Land Transportation Commercial or DFTS project.
GENERAL RESPONSIBILITIES: Support billing and settlement management process functions related to Land Transportation Commercial or DFTS project orders/loads. Obtain and verify documentation related to the onboarding process for new carriers/customers. Contact carriers/customers to respond or clarify issue resolution, process invoices and carrier payments as well as classifying and validating appropriate documents such as bill of lading, proof of delivery, etc. Employees are accountable to management and each other to ensure every task is done safely in accordance with Management Systems or business unit procedures with the objective of continuously improving our processes. Perform other miscellaneous duties as assigned (e.g., system update, spreadsheet validation, process documentation, meeting notes, etc.)
EDUCATION: High school diploma required. Bachelor's in business administration, accounting, economics, logistics or related field preferred.
EXPERIENCE: Entry Level: 1 - 3 years' experience in Accounting, Transportation & Logistics, Customer Care, purchasing, Accounts Payable related field preferred.
TECHNICAL PROFICIENCY: Proficient in Microsoft Office products. Experience in Lawson, TMW, CICS or other financial systems is a plus.
COMPETENCIES: Ability to communicate effective verbally and in writing. Ability to establish and maintain effective working relationships. Ability to demonstrate effective customer service skills. Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting assigned deadlines. Ability to perform accurately in a detail-oriented environment. Ability to gather, interpret, report and use data and other information concerning assigned activities. Ability to function effectively with or as part of a team. Skill in preparing clear and concise documents, including but not limited to reports, procedures, correspondences and other written materials. Knowledge of applicable computer applications and basic computer functions. Excellent customer service, communication and analytical skills. Ability to multi- task in a fast-paced environment required.
OTHER: Bilingual English/ Spanish written, and verbal skills are required. Data entry skills (8,640 kph with 98% accuracy rate).

Experiencia Requerida

Educación Superior

Educación Secundaria

Lenguajes