Descripción de la Oferta

Responsibilities:
Install and configure computer hardware operating systems and applications
Monitor and provide maintenance to computer systems and networks
Troubleshooting system and network problems and diagnosing and solving hardware or software faults
Replacing parts as required
Providing support, including procedural documentation and relevant reports
Setting up new users' accounts and profiles and dealing with password issues
Local networks and internet supervision
VoIP Systems
Experience with Windows and Linux servers and Office 365
Web pages creation and maintenance
Virtualization through VMWare



Requirements:
90% English (Advanced)
Technical support knowledge (Advanced):
Operating Systems
Installation and Configuration
Commands and Scripting
Security for end users
Hardware
Peripherals
File Management
Windows and Linux Server, and Office 365 knowledge
Virtualization through VMWare
Networking and security
Wireless / wired network
Network drives
File and print sharing
Schedule availability (able to work in night shifts and weekends if it is required)


Critical Thinking
Good memory of how software and operating systems work
Excellent listening and questioning skills
The ability to prioritize your workload
Able to interact confidently with clients to establish what the problem is and explain the solution
Problem-solving skills
Customer oriented
Attention to details

Highest Level of Education: Technical Studies or Bachelor Degree

Educación Superior

Educación Secundaria

Lenguajes