Área de la Empresa | Servicios Varios |
Cargo Solicitado | Community Manager |
Puestos Vacantes | 1 |
Tipo de Contratación | Tiempo completo |
Nivel de Experiencia | De uno a tres años |
Género | Indiferente |
Edad | 18 / 70 |
Salario máximo (USD) | 800 |
Salario minimo (USD) | 600 |
Vehículo | Indiferente |
País | El Salvador |
Departamento | San Salvador |
Set clear objectives through a social media plan focusing on brand awareness, customer retention, site traffic, promoting sales and propelling the brand
Identify and cultivate brand ambassadors
Maintain compelling and consistent visual branding across all social channels in unity with site content
listen, respond, ask questions and engage audiences to cultivate organic engagement
increase likes, improve engagement and generate leads
Execute conversion strategy to convert fans into customers
Create, curate, and manage all published content (images, video and written).
Monitor, listen and respond to users socially while cultivating leads and sales.
Conduct online advocacy and cultivate brand ambassadors
Identify opportunities for cross-promotions and help execute partnership terms and criteria
Engage with customers on a daily basis, with the ultimate goal of turning fans into customers
Communicate the company’s brand in a positive, authentic way what will attract today’s hyper-connected buyers
Administrate the creation and publishing of relevant, original, and compelling content
Create a regular publishing schedule
Contribute to monthly marketing calendar meetings to implement the social media editorial calendar
Develop and expand community and/or influencer outreach efforts
Manage efforts in building online reviews and reputation
Compile reports for management showing results and ROI
Identify threats and opportunities in user-generated content surrounding the company
Monitor effective benchmarks and best practices for measuring the impact of social media campaigns
Requirements:
2-3 years of social media, marketing and/or ecommerce experience
Bachelor’s degree in marketing or related field
Displays in-depth knowledge and understanding of social media platforms, their respective participants (Facebook, Twitter, Instagram, YouTube, Pinterest etc.) and how each platform can be deployed in different scenarios
highly motivated, creative individual with experience and a passion for connecting with current and future customers
Ability to work efficiently in a fast paced environment
Positive attitude and willing to help out in all regards
Exhibit the ability to jump from the creative side of marketing to analytical side
Maintain excellent writing and language skills
Display ability to effectively communicate information and ideas in written and video format
Makes evident good technical understanding and can pick up new tools quickly
Maintains a working knowledge of principles of SEO including keyword research and Google Analytics
Demonstrates winning Social Customer Service techniques such as empathy, patience, advocacy and conflict resolution
Possesses great ability to identify potential negative or crisis situation and apply conflict resolution principles to mitigate issues
Team oriented and ability to multi-task
Independent and self-motivated
Detail-oriented and organized
Administrador de Redes Requerido |
Marketing | Mercadotecnia (Opcional) |
Universidad Completa | Graduado |
Completa (Opcional) |
Inglés Requerido |
Avanzado |
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