Descripción de la Oferta

A Finance Settlement Clerk is responsible for assisting, coordinating, and executing various tasks related to the setup and management of Agent settlement in the Americas. The position interacts with various departments within the company, as well as with outside vendors and agents, in the execution of projects to install Smart Safes, Armored Service, Deposit to Account processing, among other related activities.



Essential Job Functions:

Support Finance Operations with management, implementation and processes for large Smart Safe rollout project
Includes managing Excel database of existing and current locations
Providing excellent customer service to existing agents
Work with our banking partners to resolve issues and manage solutions accordingly
Manage projects that involve calling agents and instructing on new policies, procedures and opportunities
Manage processes to improve inventory management of deposit tickets/deposit bags for our network of agents (US and Canada)
Support Finance Operations team with ad-hoc projects and analysis as necessary
Identify opportunities to improve efficiency for existing processes and projects
Verify that all agent payments have been applied correctly.
Research deposits reported by banks with no agent information. This task includes weekly and monthly reports.
Analyze and post the returned items and adjustments received from the bank.
Collect and provide appropriate documentation to banks in order to support claims for corrections or research of adjustments.
Assist with month end reconciliation and closing procedures
Create reports with basic formulas in Excel.
Interact with customers and coworkers by email or telephone in order to resolve any concerns regarding accounting or banking issues.
Understand the multiple procedural requirements that vary between banks.
Maintain a high level of discretion when dealing with financial transactions

JOB REQUIREMENTS
Knowledge/Skills

Proficient with– Microsoft Office Suite (Excel, Word, PowerPoint, Access, etc.)
Knowledge of Money Transfer Industry a plus
Knowledge of basic Finance principles preferred
Attention to Detail
Superb Customer Service Skills
Team Driven Attitude
Completed College course work preferred
General knowledge of bookkeeping procedures and accounting principles
Excellent organizational skills
Demonstrates initiative
Ability to meet concurrent deadlines
Strong problem solver
Detail oriented
Interact effectively and tactfully with all levels of management
Excellent oral and written communications skills
Demonstrated ability to type letters and numbers accurately
Proficient in Microsoft Office suite (Excel, Outlook, Word)
Bilingual – English/Spanish
Education
Minimum AA degree in Accounting, Management or related field
Will consider previous work experience in lieu of formal education

Experiencia Requerida

Educación Superior

Lenguajes