Área de la Empresa | Servicios Financieros Varios |
Cargo Solicitado | Asistente Administrativo |
Puestos Vacantes | 2 |
Tipo de Contratación | Tiempo completo |
Nivel de Experiencia | De uno a tres años |
Género | Indiferente |
Edad | 18 / 70 |
Salario máximo (USD) | |
Salario minimo (USD) | |
Vehículo | Indiferente |
País | El Salvador |
Departamento | La Libertad |
The Agent Support Representative will manage the day to day revenue management operations within the assigned region. The responsibilities will include but are not limited to the following:
• Develops strategies and executes action plans that will help the company increase transactions and maximize earnings
• Able to handle high number of inbound and outbound calls
• Conducts market analysis in assigned region that includes competitive pricing, seasonality and general characteristics of the corresponding country of origin and country of destination
• Monitors and makes exchange rate adjustments for various countries, when applicable
• Monitors GPT (gross profit per transaction) analysis in accordance with the information available for each agent (fees, competition, bonuses, commissions, etc.)
• Coordinates with the sales team regarding action plans for their corresponding territories
• Coordinates actions with the team to mitigate negative trends (transactions and/or revenue)
• Provides excellent service to our agents and facilitates prompt resolutions to any potential issues
• Builds up good relationships with our agents that will help us sustain long term business partnerships
• Manages administrative matters of assigned staff
JOB REQUIREMENTS
• Excellent bilingual communication skills in English- Spanish (written and verbally)
• Associate Degree or higher in Business Administration, related field preferred or equivalent work experience
• Intermediate level experience in Excel
• 2 years in financial services or related field preferred
• Ability to prioritize projects and strong problem solving skills
• Demonstrate high research skills
• Must be organized and detail oriented
• Strong analytic, multi-tasking, presentation and team work skills
Asistente Administrativo (Opcional) |
Agente de Servicio (Opcional) |
Adm. de Empresas | Ing. Comercial (Opcional) |
Estudiante Universitario (3er Año) |
Marketing | Mercadotecnia (Opcional) |
Estudiante Universitario (3er Año) |
Completa Requerido |
Inglés Requerido |
Avanzado |
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