Detalle de la Oferta

Descripción de la Oferta

Who We’re Looking For
High-performance, results-driven individuals
Strong communication and confidence
Able to work in fast-paced environments
Reliable, coachable, and motivated

What You’ll Do
Handle inbound and outbound calls (support & retention)
Resolve complex customer issues (billing, service, etc.)
Identify opportunities to retain customers
Update customer information across systems
Deliver high-quality service while meeting metrics

Compensation
Base pay: $750/month
Monthly performance incentives
Recognition for top performers
bonus

Requirements
Fluent in Spanish and English (required)
Strong communication and listening skills
Experience in high-volume environments
Reliable and professional
Comfortable handling objections
Basic to intermediate computer skills

Preferred (not required):
1+ year in call center, sales, or customer service
Experience working with metrics

Work Environment
On-site role in El Salvador
Fixed schedule
Weekends off
Fast-paced, performance-driven environment

Growth Opportunities
Promotions based on performance
Opportunities to grow into Team Lead, QA, or Operations

Top Performer Traits
Strong ownership and accountability
Ability to perform under pressure
Coachable and willing to improve
Competitive mindset

Schedule
Mon–Thu: 8 AM – 6 PM
Friday: 8 AM – 4 PM
Weekends off

Lenguajes