Detalle de la Oferta

Descripción de la Oferta

- Bachelor’s degree or equivalent experience, minimum 3 years in call center operations is preferred.
- Proven experience in team management and performance tracking.
- Excellent communication and problem-solving skills.
- Bilingual proficiency in Spanish and English.
- Strong planning and prioritization abilities.
- Intermediate proficiency in Microsoft Office Suite (Outlook, Excel, Word).
- Basic understanding of KPIs and coaching techniques.

Experiencia Requerida

Lenguajes