Detalle de la Oferta

Descripción de la Oferta

We are looking for a Tier 1 Technical Support Specialist to provide technical support to clients using Panasonic/i-PRO video surveillance camera systems. The ideal candidate will have a solid understanding of server, network, and database environments, strong problem-solving skills, and excellent customer service abilities.

What You’ll Do:

-Provide support via phone, email, and chat.
-Troubleshoot servers, IP cameras, and software.
-Document and update support tickets.
-Escalate complex issues when needed.
-Continuously learn and update technical knowledge.

What We’re Looking For:

-1+ years in technical support.
-Advanced English (C1–C2).
-Strong troubleshooting and diagnostic skills.
-Knowledge of Windows Server, networks, and databases.
-Degree in Computer Science/Electronics or related field (preferred).
-Certifications (CCNA/CCNP/SQL Server) are a plus.

Our Benefits:

- Law Benefits
- Excellent Salary
- Weekends Off
- Growth opportunities
- Flexible, engaging, and diverse workplace


Apply Now