Detalle de la Oferta

Descripción de la Oferta

Job Objective
Efficiently and courteously manage the check-in, stay, and check-out process of guests, ensuring a memorable and satisfactory experience. Act as the main point of contact, providing information and assistance, and coordinating with other hotel departments to guarantee service quality.

We Offer:
Base salary of $500 + commissions
Meals during shifts
Transportation assistance
Professional development and growth opportunities
Join a growing hotel group committed to excellence

EXPECTED RESULTS
- Guests perceive a warm welcome and efficient service from arrival to departure.
- Maximization of occupancy and room revenue through effective reservation and rate management.
- Zero discrepancies in cash operations and accurate billing to prevent complaints.
- Smooth, error-free communication with other departments ensuring guest satisfaction.

SOFT SKILLS
1. Customer Orientation and Hospitality
2. Effective Communication
3. Problem Solving
4. Organization and Multitasking

II. TECHNICAL COMPETENCIES (HARD SKILLS)
1. Hotel Software Management (PMS)
2. Reservation and Channel Management (OTAs)
3. Billing and Collection Processes
4. English Language Proficiency: Achieves a B2 or higher rating on English proficiency tests.

Experiencia Requerida

Educación Secundaria

Lenguajes