Área de la Empresa | Tecnologias de Informacion |
Cargo Solicitado | Agente de Soporte |
Puestos Vacantes | 1 |
Tipo de Contratación | Por horas |
Nivel de Experiencia | Menos de un año |
Género | Indiferente |
Edad | 23 / 55 |
Salario máximo (USD) | 850 |
Salario minimo (USD) | 800 |
Vehículo | Indiferente |
País | El Salvador |
Departamento | San Salvador |
Requirements:
Technical English 85%-90% (Will be performed Quiz)
Main Responsibilities:
Provide an excellent technical support to customers and effectively guide them to solve problems and meet the needs of information on services.
Ensure that client requests are properly prioritized to prevent high impact to customer operations.
Raise the flag about possible outages or widespread issues that can affect several clients.
Maintain clear and complete documentation of all customer interactions and troubleshooting actions performed when aiming for resolution.
Skills:
Analytical skills
Results Oriented
Customer Oriented
Responsibility
Multitasking abilities
Exceptional communication skills in both written and oral expression
Patient and willing to do extensive troubleshooting
Benefits:
Payment per day worked
Hired for professional services
Soporte Técnico (Opcional) |
Agente de Soporte (Opcional) |
Agente de Servicio (Opcional) |
Ejecutiv@ de Call Center (Opcional) |
Completa Requerido |
Inglés Requerido |
Avanzado |
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