Área de la Empresa | Servicios |
Cargo Solicitado | Soporte Técnico |
Puestos Vacantes | 1 |
Tipo de Contratación | Tiempo completo |
Nivel de Experiencia | De uno a tres años |
Género | Indiferente |
Edad | 25 / 40 |
Salario máximo (USD) | |
Salario minimo (USD) | |
Vehículo | Indiferente |
País | El Salvador |
Departamento | San Salvador |
Rulesware is an organization of highly experienced thought leaders who enable agile business process through the implementation of BPM technology. As a growing provider of Business Process Management consulting services, Rulesware is seeking qualified technical candidates for full-time, salaried positions within our BPM-IT practice. Our unique market position allows our company much potential to grow and succeed, and our ideal candidates will equally show this same potential while concurrently helping the company grow as a whole.
As an IT Associate Engineer, your will be participating in a multi-domain team to support the employees and customers of Rulesware.
This position is a generalist administrative position supporting the employees, computers, networks, and applications necessary for Rulesware’s successful operations.
The successful candidate will be able to learn new systems, administer locally installed and cloud-based applications, install software, and be able to research solutions to problems on their own as well as collaborate with teammates to solve day-to-day problems.
Duties
* Provide software support and leadership to Rulesware employees
* Participate in internal, external development, and integration efforts with our vendors and partners as needed
* Create automation scripts, programs, or routines as required
* Collaborate with other IT support staff to help solve issues related to Rulesware employees, customers, or business partners.
* Use documentation and communication skills to create help content (web, video, audio, documents, etc.) for our constituents
* Take part in ongoing maintenance and special projects to further the technology offerings at Rulesware.
* Participate in the support and maintenance of all production environments
* Maintain application suite by doing routine maintenance, run reports, and manage upgrades to our portfolio of applications
* Other duties as assigned
Qualifications
Experience
* At least two years of software related support experience
* Experience supporting a web-based product offering used by external customers.
* Strong English writing, reading, and oral skills
* Understanding of modern web-stack software like, Javascript, Java, HTML5, CSS3, Java, REST etc.
* Understanding of database applications (MongoDB, SQL, etc.).
* Understanding of the ticketing and support process
Education
* High-school diploma
* Four year engineering post-secondary preferred.
Ingeniero en Sistemas Requerido |
Analista de Sistemas Requerido |
Informática | Sistemas Requerido |
Estudiante Universitario (4to Año) |
Inglés Requerido |
Avanzado |
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