Descripción de la Oferta

RESPONSIBILITIES

• Remote Windows desktop support
• POS Terminal Support for credit / debit card transactions
• Phone and Email Support
• Installation of hardware and software systems
• Monitoring of logs to preempt potential problems;
• Troubleshooting a variety of computer issues
• Documenting issues and troubleshooting in a ticketing system
• Identify trends to assist in future problem resolution
• Dispatching support
• Fault notification, errors reporting, and escalations of faults / errors

SKILLS AND REQUIREMENTS

• Advanced English Leven and great communication skills
• Fast Learning skills
• Phone etiquette skills
• Multi-task skills
• Flexible Schedule
• Work with less or no supervision - Proactive
• Excellent timely Service standards
• High School Diploma (Minimum Requirement)


EXPERIENCE

• Microsoft suit and Windows operating systems.
• Remote Installations
• Customer Service skills
• TCP/IP Networking (preferred)

Experiencia Requerida

Educación Superior

Educación Secundaria

Lenguajes