Descripción de la Oferta

JOB SUMMARY/ OVERVIEW
Provides professional and quality service to external Customers by utilizing strong verbal and written communication skills, create a genuine, customer friendly experience throughout calls and effective
telephone techniques. Provides assistance in a helpful, accurate and timely manner while complying and staying abreast of policies, best practices and standard operating procedures while maintaining a high level of integrity.

Language Skills
* Proficient Verbal and written English communication skills.
* Positive focus on solutions
* Soft skills conveyed when sharing information
* Ability to coherently communicate the message in a simple way

Expertise
* Call center experience will be a plus

Keyboard Skills
* Basic PC knowledge.
* Ability to work in a time critical environment.
* Multi-task through multiple applications (talk, type, read)
* Listening Skills
* Able to speak with customers in a calm, enthusiastic and friendly tone of voice.
* Able to provide an exceptional customer experience

Specific skills
* Ability and willingness to provide pre-sales support as well as to promote and sell products or services.
* Ability to identify, analyze, and solve a problems. Look for solutions/solutions oriented

Educación Secundaria

Lenguajes