Descripción de la Oferta

Provides professional and quality service to external Customers by utilizing strong verbal and written communication skills, create a genuine, customer friendly experience throughout calls and effective
telephone techniques. Provides assistance in a helpful, accurate and timely manner while complying and staying abreast of policies, best practices and standard operating procedures while maintaining a high level of integrity.

Skills required

* Language Skills
o Proficient Verbal and written English communication skills.
o Ability to coherently communicate the message in a simple way
o Build confidence and rapport,
o Assertiveness when delivering a message

* Expertise
Call center experience will be a plus

* Keyboard Skills
o Basic PC knowledge.
o Ability to work in a time critical environment.
o Multi-task through multiple applications (talk, type, read)

Experiencia Requerida

Educación Superior

Lenguajes