Core Network Technical Support Engineer

Responsibilities:
1. Technical pre-sales support, making engineering solution, network design, performance KPI analyzing.
2. Supervising project engineering process, including hardware and software supervision, acceptance test.
3. Perform software commissioning of Core Network elements and integration with related network elements.
4. Interface with engineering partner to locate technical problems that may arise during the engineering process.
5. Interface with third party to locate technical problems that may arise during the integration.
6. On site support in case of major or critical problems that can’t be solved by customer or local subcontractor according to SLA.
7. Responsible for handling technical cases on ticket system and keep tracking these problems during the whole resolving process.

Requirements:
Experienced engineer:
1. Bachelor or above, electronic engineering, systems engineering, communications engineering or related field.
2. With experience in telecom core network implementation and support.
3. Basic knowledge of data communication (advanced such as CCNA, CCNP)
4. Knowledge of Wireless Technologies (CDMA, GSM, UMTS) or Fix network (NGN, switching)
5. Fluent oral and written English.
6. Willing and able to travel frequently
Recently graduated
1. Bachelor or above, electronic engineering, systems engineering, communications
engineering or related field.
2. Good performance in university.
3. Knowing at least two programming languages, such as Visual Basic 6.0, C/C+ +,
Matlab, Dream waver, PHP. And have programming experience.
4. Basic knowledge of data communication (advanced such as CCNA, CCNP)
5. Basic knowledge of Wireless Technologies (CDMA, GSM, UMTS)
6. Knowledge of Windows XP, 2000, Vista, and Solaris System (Unix).
7. Fluent oral and written English.
8. Willing and able to travel frequently